After a hard day moving house, we headed to the nearest pub for dinner. It was very quiet, possibly because it was just after 6pm, so we had a choice of comfortable booths. The menu has the usual pub fare as well as some interesting burgers. I chose the BOB which was loaded with cheese, caramelised onions and bacon - absolutely gorgeous! My husband rated his fish and chips highly, but unfortunately the homemade lasagne got a thumbs down from my granddaughter. However, she is used to supermarket microwaveable versions, so proper chunks of meat came as an unwelcome surprise. Very good value for tasty home cooked food.
Firstly felt for the new owners .
Arrived to new people only taking over the day before, asked to buy a cup of tea to be told they didn't have a kettle, got shown to my room as it wasn't ready despite being informed 2pm check in I arrived at 5 .
They had to help me being disabled I couldn't get up the stairs , the room was c l ean enough but no mattress protector plastic cups , needs updating.
The outdoor steps were metal and luckily I was helped booked for 2 nights left first thing in the morning had there been a fire I wouldn't stood a chance .
No food available at all we should have been informed of the owner change but definitely not disabled friendly .
This place is just not acceptable I’m afraid,
The room was spacious but the carpet sticky, shower rancid with mould and generally smelly.
The guy behind the bar was pleasant but it didn’t make up for the overall experience which was awful.
I paid for bed and breakfast but when I left at 7.40 there was no sign of anything or anyone. I’m not serial moaner but this place is desperate
I see Trip Advisor lists the White Swan’s property amenities as having free breakfast but when my husband and I got there, we were told there was NO KITCHEN, so NO BREAKFAST! We weren’t told that on booking. Had to go down the road to the Advocate Arms Hotel for all our meals, which were all lovely, and we’d have definitely stayed at the Advocate had it not already been fully booked for the date we wanted.
On arrival, we were told there would be a singer in the lounge that night and we might hear music in our room – that was an understatement, the music was so loud, it sounded like the singer was in our room with us! I had asked when the music would be finishing and was told @ 11pm but it went on way after that and seemed to get louder towards the end.
This inn should not be taking in paying guests for accommodation, it really looks like it’s on its last legs, the rooms are very small with nowhere to put anything (we couldn’t get anything out of our suitcases) and if the owners want to stage live music, they cannot expect to have guests trying in vain to sleep upstairs.
The room was very basic could do with a deeper clean couldnt walk bare foot on floor as could feel muck in carpet bathrooms are nice lovely modern shower we were suppose to have breakfast but not provided also not informed before our visit only stayed 1 night instead of 2 as the saturday evening you had to drink from plastic glasses not good
We went to the White Swan as on their web site it states food served Tuesday to Saturday 5-9 pm. When I asked today, Tuesday 23 May, at the bar I was told very abuptly WE DONT DO FOOD ON MONDAYS AND TUESDAYS. I said that we were there because on their website is says that food would be served on Tuesdays. Again we were told in a louder voice with an unpleasent tone I'VE TOLD YOU WE DONT DO FOOD AND IT IS NOT ON THE WEBSITE. At this point I got my phone out to show her that it clearly states food served from Tuesdays. It was then she became agressive and said DO'NT CARE WHAT IS SAYS WE HAVEN'T DONE FOOD ON TUESDAYS FOR MORE THAN 3 YEARS, YOU MUST BE WRONG. I tried to show her the web page of the white swan but she turned her back and walked away from us. We were gobsmacked at her rudeness and agressive manner. we have never seen such rudeness!
The room itself was clean but tatty - the en-suite had a rusty heated towel rail mould on the ceiling and a round toilet seat on a square toilet
There was black mould on the bedroom wall beside the window
There was no information about housekeeping or phone numbers for emergencies
We discovered that there is NO BREAKFAST although it clearly states that on their website
There was nobody there the next morning when we checked out and we had no idea what we were to do with our door key
Avoid this place
please look on booking .com for full review, i wrote too much to repeat on here. i only wish i had photos to back up what i said. avoid at all costs. it is not a b and b.. rooms are not tired they are retired. they are using photos from years ago to advertise. the place is run down. my partner does not drive so when we got there after a 5 hour no stop trip all i wanted to do was eat and sleep. it was not nice but after all that driving without food anything was welcome but never ever again will i or my wife set foot in this establishment again
landlord is up his own arse stay well clear go to the pub in the market place he will run this pub into the ground im sure this is his plan then, it can be turned into flats foods poor, beers off prices are too high i hate to think what its going to be like on race day or the st patricks day meet they will never cope one eye on cctv all the time police on speed dial
This used to be a cracking pub to go to for a quiet meal. Since its been taken over you are no longer able to sit in the dining room and have to eat in the front of the pub where there are only about 8-9 tables so very lucky to get a table and is rather loud with some of the regulars. The staff used to be great there, now it appears to only have a 15 year old who works the bar who also serves the food and a woman who cooks the food who looked miserable. Bar service was also slow due to only the one lad doing all the work.
